Providers
Provider Portal Training
How to Add a User
File type: pdf
Atrezzo Portal MultiFactor Registration and Login Process – Current Portal Users
Instructions for initial and subsequent logins as a current Atrezzo user
File type: pdf
Atrezzo Portal MultiFactor Registration and Login Process – New Portal Users
Instructions for initial and subsequent logins as a new Atrezzo user
File type: pdf
Atrezzo Provider Portal Highlight Reel
This video will provide a high level overview of the provider portal functionality
File type: mp4
Atrezzo Provider Portal Utilization Management User Guide
This is a comprehensive user guide including all system functions for the provider portal
File type: pdf
How to Add Additional Clinical Documentation
File type: pdf
How to Add Additional Providers
File type: pdf
How to Add Chrome Browser
File type: pdf
How to Change Context for Multiple Provider Locations
File type: pdf
How to Clear Browser History in Chrome
File type: pdf
How to Clear Browser History in Edge
File type: pdf
How to Complete a Saved Request
File type: pdf
How to Request a Reconsideration
File type: pdf
How to Request Authorization Revision
File type: pdf
How to Request Peer to Peer
File type: pdf
How to Reset Password or Unlock Account
Use this quick reference guide for steps to reset your Atrezzo Provider Portal password.
File type: pdf
How to Review Case Summary
File type: pdf
How to Review Notes
File type: pdf
How to Update User Profile
File type: pdf
How to View a Determination Letter
File type: pdf
How to View Action Buttons within a Case
File type: pdf
How to View Messages in Message Center
File type: pdf
How to Reset User’s MFA
File type: pdf
Provider Portal Registration Overview
Learn what the Atrezzo Provider Portal is and how to navigate the administrative functions.
File type: pdf
Provider Portal Admin – How to Add & Manage Users
This video will provide the steps to add new users and how to manage those users. This function is visible to provider portal admin user roles only.